We would gladly comply with your request but would need to verify its authenticity before that because there are many scammers lately.

The only Brand representative authorized to answer questions regarding the MAP Policy or our Reseller Policy is: Reviva Labs, Inc. ATTN: Compliance 1788 South Metro Pkwy Dayton, OH 45459 856.428.3885 All questions about the policy should be in writing and directed to [email protected]. No Brand representative or employee has authority to modify or alter this […]

We just wanted to sell our current inventory of Reviva Labs on Amazon Marketplace if you grant us permission. If you want us to remove immediately please email us back and we will do it right away.

Please confirm your inventory quantities and prove proof purchase. Reviva Labs may consider a sell-through period after which you will no longer be able to list any Reviva Labs products on Amazon Marketplace. Our Reseller Policy (https://www.revivalabs.com/terms-conditions/reseller-terms/) prohibits the sale of Reviva Labs products on Amazon Marketplace unless authorized. We thank you in advance for […]

We purchased the item through a distributor and we were not advised of any Amazon limits or MAP policy. We are happy to comply if you would be willing to let us know what changes we need to make. When did this policy happen and why were we not notified?

Reviva Labs implemented an updated Reseller Policy on December 14, 2020. After updating our Reseller Policy, Reviva Labs notified and advised all distributors and resellers that selling via the Amazon Marketplace (or other similar online markets) is no longer permitted. The Reseller Policy can be found at: https://www.revivalabs.com/terms-conditions/reseller-terms/ Regarding existing or inventory acquired prior to […]

What are your hours of operation?

Our front office is open Monday through Fridays 9:00 AM – 5:00 PM Eastern Time. If you call before or after that time frame you’ll be dropped into the dreaded voicemail queue. But don’t worry, our front office personnel check it every day. However, regular operations (manufacturing, etc.) in our facility often occur between 8:00 […]

Where are you located?

Reviva Labs began in Stephen and Judith’s first home in New Jersey. In the 1980s, they expanded by purchasing a facility in Haddonfield, New Jersey, where they operated until June 17, 2024. On that date, Reviva Labs was acquired by Sendayco LLC, and shortly after, operations were consolidated in Dayton, Ohio. Reviva Labs 913 Senate […]

How long have you been in business?

Reviva Labs, Inc. was founded in 1973 by Stephen and Judith Strassler. You can read all about our story. On June 17, 2024 Reviva Labs was acquired by Sendayco, LLC, another family owned business, with the plan to grow Reviva Labs for the next 50 years.

Do you accept returns?

Our top priority, after making great natural skin care, is making our customers happy. Customer satisfaction is our priority. If for any reason you are not satisfied with any of our products please contact customer service at 856-428-3885 to coordinate returning your order for a refund or to replace your product. For a complete guide […]

My skin has acne and some blackheads. What can I do?

Our approach to acne or blemishes is to normalize skin, not over dry it. But there is no single magic bullet. It takes a program. First step is to STOP medicated soaps, or any of the severe drying coverups or treatments. Instead we recommend cleansing with our #890 Sea Salt Cleansing Gel, a gentle, soothing […]

My skin is dull looking and lacks lustre. How can I improve it?

Perk up, brighten skin with Reviva’s #107 LIGHT SKIN PEEL. In removing dead, dulling skin cells, Reviva’s peel (the same exfoiliant used in Europe’s top skin care salons) revitalizes cell functions and leaves skin with a new clarity and freshness. Peel is to be used just once a week. Supplement your program with #611 Fruit […]

My skin doesn’t seem to be absorbing my night cream, why?

Many mature skins do not absorb or “metabolize” the active ingredients in night cream, no matter how good the cream, because the cells are sluggish. Often this is due to a mineral imbalance in the epidermis. Reviva’s #314 Facial Skin Prep used under Night Creams, recharges cells and energizes skin to absorb night creams and […]

I have brown spots on face and hands. How can I get rid of them?

Generally such spots are caused by cumulative sun exposure and becoming evident about age 50. Reviva’s #985 Multi-Factor Brightening Cream can brighten them after a month or more of nightly usage. For faster results, apply our #593 Dark Spot Brightening Serum before the cream. And of course it’s also important to always protect your skin […]

I’m almost 50. I had oily skin all my life but now have surface dryness. I also have very thin skin. My Dermatologist gave me Retin-A for outbreaks but it makes my skin feel (and look) like sandpaper. It’s impossible to use daily … and even once a week seems too much. Will your Beta-Hydroxyacid cream act like this?

For thin skin, we’re surprised you were prescribed Retin-A. Thin skin is usually sensitive. Our #988 Bakuchiol Plus Serum is geared for sensitive skin… so it should help with outbreaks and not leave skin feeling dry.