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We've tried to make the answers to our most frequently asked questions convenient and accessible. But if you still have questions - please use our Contact Us form to ask us.
Explore the comprehensive FAQ section of Reviva Labs to find detailed answers about product usage, shipping, returns, and business operations. Whether you’re a long-time customer or a prospective buyer, this section provides crucial insights into making the most of Reviva Labs’ skincare solutions, highlighting their commitment to customer satisfaction and product effectiveness.
Delivery charges depend on many factors (i.e., where you live, type of shipping you choose, etc.). But we’ve done our best to negotiate favorable rates with major shipping carriers.
We accept all major credit cards, checks, and for pre-approved resellers purchase orders too.
Yes, you can order directly from our website and we ship to many countries worldwide. Please note that shipping fees, taxes, and import duties may apply based on your location. You can also use our Store Locator (https://www.revivalabs.com/store-locator/) or our website to find if we have a known retailer in your country. We are a distributed brand, so often, especially internationally, our products are available but we are unaware of the exact retailers. For a faster, more localized shopping experience, we recommend purchasing from iHerb.com (https://www.iherb.com/) or Amazon.com (https://www.amazon.com/) when available in your region.
Reviva Labs, Inc. was founded in 1973 by Stephen and Judith Strassler. You can read all about our story. On June 17, 2024 Reviva Labs was acquired by Sendayco, LLC, another family owned business, with the plan to grow Reviva Labs for the next 50 years.
Our front office is open Monday through Fridays 9:00 AM – 5:00 PM Eastern Time. If you call before or after that time frame you’ll be dropped into the dreaded voicemail queue. But don’t worry, our front office personnel check it every day.
However, regular operations (manufacturing, etc.) in our facility often occur between 8:00 AM – 6:00 PM Eastern Time any day of the week – and sometimes runs later (or earlier) – depending on production needs and/or order volume. However, warehouse access outside front office hours is restricted to authorized personnel or by appointment only. So don’t try to pick up an order at our loading dock or such – the warehouse personnel will simply be confused.
Reviva Labs began in Stephen and Judith’s first home in New Jersey. In the 1980s, they expanded by purchasing a facility in Haddonfield, New Jersey, where they operated until June 17, 2024. On that date, Reviva Labs was acquired by Sendayco LLC, and shortly after, operations were consolidated in Dayton, Ohio.
Reviva Labs, Inc.
1788 South Metro Pkwy
Dayton, OH 45459
tf: 800.257.7774
p: 856.428.3885
Thank you for removing your listings. Reviva Labs has a policy in place which prohibits the resale of Reviva Labs products on the Amazon Marketplace and any other third-party marketplaces. Each “online marketplace” requires specific written authorization, otherwise you are considered an unauthorized seller.
We appreciate and thank you for respecting our reseller policy.
Yes, Reviva Labs has a MAP policy in place. You can review it here: https://www.revivalabs.com/terms-conditions/map-policy/
The quickest method is to complete our online reseller application – https://www.revivalabs.com/join-the-reviva-labs-extended-family/become-a-reseller/ – which will be reviewed.
Alternatively, you can email sales.us@revivalabs.com or sales.int@revivalabs.com (for international orders) and one of our sales team will respond. Though you will likely be directed to the online application or you’ll be sent the required forms via PDF.
As part of the Reseller Policy (https://www.revivalabs.com/terms-conditions/reseller-terms/), Reviva Labs advised all authorized resellers that sales of all Reviva Labs’ products on Amazon Marketplace is prohibited (regardless if FBA or MFA). The restriction applies to all products so kindly remove any brand product listings.
We thank you in advance for your timely and complete cooperation.
Please confirm your inventory quantities and prove proof purchase. Reviva Labs may consider a sell-through period after which you will no longer be able to list any Reviva Labs products on Amazon Marketplace.
Our Reseller Policy (https://www.revivalabs.com/terms-conditions/reseller-terms/) prohibits the sale of Reviva Labs products on Amazon Marketplace unless authorized.
We thank you in advance for your timely and complete cooperation.
Reviva Labs implemented an updated Reseller Policy on December 14, 2020. After updating our Reseller Policy, Reviva Labs notified and advised all distributors and resellers that selling via the Amazon Marketplace (or other similar online markets) is no longer permitted. The Reseller Policy can be found at: https://www.revivalabs.com/terms-conditions/reseller-terms/
Regarding existing or inventory acquired prior to this Reseller Policy change, please provide proof of purchase and an inventory of your remaining products so we can determine the appropriate next steps.
We thank you in advance for your timely and complete cooperation.
The only Brand representative authorized to answer questions regarding the MAP Policy or our Reseller Policy is:
Reviva Labs, Inc.
ATTN: Compliance
1788 South Metro Pkwy
Dayton, OH 45459
856.428.3885
All questions about the policy should be in writing and directed to compliance@revivalabs.com. No Brand representative or employee has authority to modify or alter this Policy.
Thank you for your interest in Reviva Labs products.
We are currently working with a selected number of vetted authorized sellers and are not bringing on additional Amazon authorizations at this time.
We appreciate your request and thank you for respecting our reseller policy.
Yes, you can order directly from our website and we ship to many countries worldwide. Please note that shipping fees, taxes, and import duties may apply based on your location. You can also use our Store Locator (https://www.revivalabs.com/store-locator/) or our website to find if we have a known retailer in your country. We are a distributed brand, so often, especially internationally, our products are available but we are unaware of the exact retailers. For a faster, more localized shopping experience, we recommend purchasing from iHerb.com (https://www.iherb.com/) or Amazon.com (https://www.amazon.com/) when available in your region.
Generally such spots are caused by cumulative sun exposure and becoming evident about age 50. Reviva’s #985 Multi-Factor Brightening Cream can brighten them after a month or more of nightly usage. For faster results, apply our #593 Dark Spot Brightening Serum before the cream. And of course it’s also important to always protect your skin from the sun.
Dieting and weight loss has a severe effect on skin elasticity. When you start your diet, you should be using #385 Elastin Night Cream; and #388 Elastin body Lotion on your arms.But it’s not too late. Feeding your skin the proper elastin products can help you regain some of your elastin/elasticity loss.
This problem is often answered incorectly, since the usual moisturizes or night creams contain too much oil for the oily skin. Reviva’s #260 Ultra Rich Ultra Light eliminates the surface dryness while it keeps oily skin in proper balance.
We recommend you apply our Firming Eye Serum night and day by tapping it in lightly from the outside corner of the eye to inside, and then over the eyelid. At night, you would massage the DMAE Firming Fluid #301 into face and throat … under Alpha Lipoic Cream one week, then alternate the next week by applying Hyaluronic Acid Serum #369 under the Alpha Lipoic Cream. Our “layering” process has proven itself effective in skin salons internationally.
When skin ages, it loses Hyaluronic Acid, skin’s key intercellular ingredient that helps it hold moisture. Reviva’s revolutionary #390 Intercell Night Gel and #290 Intercell Day Cream, provide new Hyaluronic Acid to help skin maintain moisture from the liquids you drink. You can use Intercell Gel under your regular night cream.
To perk-up your skin, we recommend that you use our Light Skin Peel #107 just once a week (except under the eyes). You’ll soon see that it’s one of our most remarkable products.
For thin skin, we’re surprised you were prescribed Retin-A. Thin skin is usually sensitive. Our #988 Bakuchiol Plus Serum is geared for sensitive skin… so it should help with outbreaks and not leave skin feeling dry.
Many mature skins do not absorb or “metabolize” the active ingredients in night cream, no matter how good the cream, because the cells are sluggish. Often this is due to a mineral imbalance in the epidermis. Reviva’s #314 Facial Skin Prep used under Night Creams, recharges cells and energizes skin to absorb night creams and bring you results you’ve wanted.
Our approach to acne or blemishes is to normalize skin, not over dry it. But there is no single magic bullet. It takes a program. First step is to STOP medicated soaps, or any of the severe drying coverups or treatments. Instead we recommend cleansing with our #890 Sea Salt Cleansing Gel, a gentle, soothing cleansing gel that helps calm and cleanse your skin. Alternatively, we also recommend #185 Glycolic Acid Facial Cleanser. This deep-acting cleanser is gentle enough to help remove oil as it cleanses blemished skin. Follow with #184 Glycolic Acid Facial Toner for pH balancing and smoothing the skin. A very beneficial, twice a week cleansing supplement is #449 Problem Skin Mask to help remove impurities that can cause blemishes while leaving the skin feeling soothed, cool and clean. Gentle enough for everyday use, try #600 Bamboo Charcoal Mask to deep cleanse and gently exfoliate the skin. And vital for removing obstacles to the normal flow of oil and improving skin texture is our #107 Light Skin Peel. Hydration for more sensitive skins, we recommend #888 Calming Renewal Serum followed by #889 Calming Rejuvenation Creme. Together, these product will address redness and irritation with anti-inflammation reducing compounds to calm and nourish the skin. For brightening dull, acne scarred skin, #985 Multi-Factor Brightening Creme combines Azelaic acid and Tranexamic acid will help reduce the appearance of acne scarring and improve discoloration.
Perk up, brighten skin with Reviva’s #107 LIGHT SKIN PEEL. In removing dead, dulling skin cells, Reviva’s peel (the same exfoiliant used in Europe’s top skin care salons) revitalizes cell functions and leaves skin with a new clarity and freshness.
Peel is to be used just once a week. Supplement your program with #611 Fruit Enzyme Mask once or twice a week for a spa-facial at home.
Yes, you can order directly from our website and we ship to many countries worldwide. Please note that shipping fees, taxes, and import duties may apply based on your location. You can also use our Store Locator (https://www.revivalabs.com/store-locator/) or our website to find if we have a known retailer in your country. We are a distributed brand, so often, especially internationally, our products are available but we are unaware of the exact retailers. For a faster, more localized shopping experience, we recommend purchasing from iHerb.com (https://www.iherb.com/) or Amazon.com (https://www.amazon.com/) when available in your region.
Yes. Sea Salt is a mineral that acts as a gentle exfoliator to help remove dirt and debris from pores. It can also help in managing oil production which is often at the root of acne.
Derived from a plant native to New Zealand, Manuka honey offers several benefits due to its unique properties:
Calming Rejuvenation Crème is rich in essential fatty acids (EFAs), including Omega 3, 6, 7 and 9. They are incredibly beneficial for the skin for several reasons:
Essential fatty acids (EFAs) are incredibly beneficial for the skin for several reasons:
Calming Renewal Serum is an excellent product to use after you exfoliate the skin. It will help calm any redness that may have appeared after exfoliation and saturate your skin with plant oils for a radiant glow.
Anhydrous means a product is formulated without water or contains no water. For example, our Calming Renewal Serum combines nourishing oils with beneficial plant extracts to calm the skin, but it contains no water. We have other products that are similar.
Lift OleoActif is made up of a concentration of key plant compounds that were extracted using patented, sustainable, green technology. It acts on the visible signs of aging by smoothing and tightening fine lines. It provides a fast ‘lifting’ effect that is reinforced with continued use.
Yes, anything designed for the eye will be safe to use on your face. However, the specific ingredients in an eye product may not be what you need for your face. Plus, it may be a more costly way to moisturize your face.
Before applying any eye product, make sure to wash you hands thoroughly so you don’t spread bacteria or dirt. Place a pea sized drop on your ring finger and gently pat the skin under the eye area. Start at the inner corner of the eye and work in a semi circle motion to the outer most area of the eye. Using a second pea sized drop, pat gently along the brow bone. Avoid applying it on the upper eyelid since eye products can creep into the lash line and possibly get into the eye.
It is not recommended. The skin on the eyelids is very thin and the eye can become irritated when creams are used right on the lid, as they’re more likely to seep into the eye itself. Eye products should be used along the area known as the orbital bone, the area below the eye that extends in a semi circle up to the brow bone. You can also apply eye products on the brow bone.
Hydrolyzed collagen, also known as collagen peptides, is a form of collagen that has been broken down into smaller, more easily dissolvable and absorbable particles. This process, known as hydrolysis, involves breaking the large collagen molecules into smaller peptides through the use of water, enzymes, or acid. Due to its smaller particle skin, hydrolyzed collagen is more easily absorbed by the skin compared to regular collagen.
Collagen-rich skincare products help stimulate the body’s collagen synthesis helping to reduce the visible signs of aging. Collagen also supports the skin’s resilience and structure to help your skin look more radiant complexion. For superior firming support, we recommend alternating Collagen Night Crème with Elastin + DMAE Night Crème.
In addition to the hydrating ingredients, Ultra Rich, Ultra Light Daytime Moisturizer is formulated with Lactic Acid. This alpha hydroxy acid will help improve skin’s texture by gently sloughing off dead skin cells. This action improves the appearance of the skin and smoothes the appearance of fine lines and wrinkles.
No. As its name implies, it’s a rich moisturizer that is very light in texture. This alcohol free formula features key hydrating ingredients like hyaluronic acid, glycerin and sesame oil to keep your skin soft and supple.
Sodium PCA (Sodium Pyrrolidone Carboxylic Acid) is a natural component of skin, falling under the category of skin-identical ingredients. It offers several benefits for skin care:
On the contrary, this straightforward nighttime moisturizer is packed with some of the most effective hydrating ingredients to provide superior moisture protection.
Both offer unique benefits and often compliment each other in skincare formulations. Together, they provide:
No. It is a type of glycosaminoglycan (GAGS), which means it’s a substance made up of sugars. GAGS are water-binding molecules that can hold nearly 1,000 times their weight. This helps the skin maintain moisture and support elastin and collagen in the skin.
Hyaluronic acid (HA) is a naturally occurring substance in the human body primarily found in the skin, connective tissues and eyes. It retains water, provides lubrication and moisture to the skin. Hyaluronic acid plays a crucial role in maintaining the elasticity and hydration in the skin, making it smoother and plumper. By increasing moisture content in the skin, it also helps reduce the appearance of wrinkles and fine lines.
Yes, Cleansing Milk will remove facial makeup like foundation or powder. While it is gentle enough to use on the eyes and lashes, avoid getting it in your eyes. If you’re using waterproof mascara, it may not be sufficient.
Cleansing milk is rich in herbs and aromatic oils, which provide skincare benefits as well as a slight scent to the product. Here is a list of some of the benefits the botanicals provide for the skin:
Yes. A general rule for layering serums (and moisturizers) is to start with the thinnest or lightest one first and then apply the heavier or thicker formula. Its best to allow some ‘dry-down’ time in-between serums to make sure they absorb properly.
In addition increasing the skin’s moisture level with hyaluronic acid, High Potency Collagen Serum also helps to smooth and reduce the appearance of fine lines and wrinkles with soluble collagen. Soluble collagen is readily absorbed by the skin and can penetrate to the deeper layers of the skin.
Soluble collagen is a water-soluble ingredient that supports hydration and elasticity in the skin and helps improve the appearance of lines and wrinkles in the skin. Due to its water binding ability, it helps your skin from losing moisture and keeps the skin looking smooth.
Our Multi-Factor Brightening Creme can continue to develop over time – changing from a dark beige to a darker chocolate color. The change is color does not affect the product’s efficacy or function. Upon application it absorbs and functions the same.
Freeze-dried collagen is a form of collagen that has been processed through freeze-drying, also known as lyophilization. This process involves removing water from the collagen under low temperature and vacuum conditions. The result is a dry, stable product that retains most of the properties of the original substance. Here’s a closer look at freeze-dried collagen and its applications:
While freeze-dried collagen offers many benefits, it’s important to note that the effectiveness and absorption of collagen can vary based on factors like molecular weight, the specific type of collagen, and an individual’s health conditions. Therefore, it’s advisable to consult with a healthcare professional for personalized advice, especially when considering collagen supplements for health purposes.
Myoxinol is a complex of natural peptides derived from the seeds of the hibiscus plant (Hibiscus esculentus). It’s often used in skin care products for its potential anti-aging benefits. Here’s why Myoxinol is considered beneficial for the skin:
However, while Myoxinol can be beneficial, it’s important to remember that its efficacy can vary depending on the concentration in products and individual skin types. As with any skincare ingredient, it’s advisable to do a patch test first or consult a dermatologist, especially if you have sensitive skin.
Our collagen is animal sourced, typically from bovine. Bovine collagen is known to boost the production of types I and III collagen. Since these types form the majority of your skin’s collagen, bovine collagen is thought to be particularly effective in diminishing wrinkles, enhancing skin elasticity, and improving skin hydration.
While this product is not specifically designed to prevent or “repair” stretch marks its ingredients can be beneficial over time to help lessen their appearance.
This luxurious lotion combines skin firming ingredients like hydrolyzed elastin, collagen and DMAE, an ingredient often called “a facelift in a jar” with moisture building emollients to help improve the appearance of slackened skin due to weight loss or maturing skin.
This lightweight lotion goes on smoothly and absorbs quickly. It’s best to apply this while skin is still damp after a bath or shower.
Yes. We actually suggest using this eye serum AM and PM for faster results. Simply, apply a small amount with gentle tapping motions around the eye area. Generally, eye serums or creams are applied next to last or last in your skin care routine.
Peptides are short chains of amino acids, which are the basic building blocks that make up proteins in the body. They act as messengers, carrying vital information between cells that triggers specific functions. When applied topically, peptides can penetrate the outer layer of the skin and interact with the cells responsible for collagen, elastin, and other essential proteins’ production. This helps to strengthen the skin’s structure, improve elasticity, and promote a more youthful appearance.
Read More:
Our elastin is generally animal sourced and hydrolyzed into smaller sized molecules to make it more absorbalbe by the skin.
We recommend using either Peptide Facial Skin Prep or 5% DMAE Serum prior to really enhance the results. To improve the eye area, use in combination with our Firming Eye Serum.
This crème was formulated for mature skin that is starting to show the signs of aging, and which would normally tend to be on the dry side. We would recommend applying it lightly to your face and throat at night to help skin appear firmer.
While thioctic acid, more commonly known as Alpha Lipoic Acid (ALA), has been shown to have exfoliating properties to improve skin texture, it is not officially classified as an Alpha Hydroxy Acid. It more renown as a potent antioxidant with the ability to penetrate both the inner and outer layer of the skin. This allows ALA to reduce inflammation, fight free radicals and to improve the overall health and appearance of the skin.
Overall, this product will give you a more youthful and rejuvenated complexion in addition to providing a firmer looking skin. It’s formulated with powerful antioxidants like Alpha Lipoic Acid and Vitamin C Ester to help protect the skin from environmental damage while CoQ10 and Palmitoyl Tripeptide-5 help reduce the appearance of lines and wrinkles.
For best results, apply morning and night. Massage into the face and throat to strengthen elasticity or to help the appearance of slackened skin. It can be used under other day and night creams.
Dimethylaminoethanol (DMAE) is a naturally occurring compound that has been studied for its ability to help skin to appear more firm and toned. DMAE works by increasing the production of acetylcholine, a neurotransmitter that contracts the muscles under the skin. This contraction helps to tighten the skin and give a more lifted appearance. For more detailed information, visit our website: https://www.revivalabs.com/the-benefits-of-dmae-skin-care-products/
While toners generally provide extra cleansing and balance pH levels in the skin. Elastin Collagen Skin Toner with Vitamin A & E, goes a few steps further to help mature skin to stimulate and refine skin. Formulated with elastin and collagen, this toner will help strengthen the skin as it prepares it for the application of active serums and creams used afterward.
Yes. This alcohol free toner will leave your skin feeling refreshed and clean.
You should always wear a sunscreen when outdoors during daylight. So, yes, you should apply a sunscreen as part of your AM skincare routine after our Antioxidant Day Creme.
Our Antioxidant Day Creme can be used by all skin types. The combination of six antioxidants, emollients, and nourishing oils are generally well tolerated by all types.
The time required to see results from retinol varies due to several factors, including your starting skin condition and specific goals for using retinol. Typically, visible results appear within 10-14 days, although this can vary, with some experiencing changes sooner or potentially taking longer.
While everyone’s skin is different, our Retinol Serum has been formulated with 0.1% Retinol to help avoid sensitivities and irritations that higher concentrations can cause. If you’re sensitive to retinols, we’ll suggest our Bakuchiol Plus Serum, a vegan retinol alternative.
Retinol is a form of Vitamin A, widely used in skincare for its ability to promote skin renewal, reduce the appearance of wrinkles, and improve skin tone and texture. It’s known for its effectiveness in anti-aging and acne treatment.
You’ll find most of Reviva’s skincare is well suited for all skin types. Our Collagen Revitalizing Creme is no different. It can be used by all skin types for an extra boost of moisturizing goodness.
Any serum will layer well beneath our Collagen Revitalizing Creme. Your selection will depend on your overall skincare goals. You can use our Hyaluronic Acid Seurm or our DMAE Serum. However, if you’re looking to maximize the percentage of bakuchiol, we’ll recommend our Bakuchiol Plus Serum.
This product can be used both AM and PM. Using it twice daily will help accelerate its benefits.
Trace minerals are beneficial for skin health for several reasons:
In summary, trace minerals are integral to various skin functions, including collagen synthesis, skin barrier maintenance, antioxidation, healing, and hydration. Their presence in skincare products can contribute to healthier, more resilient, and youthful-looking skin.
The answer is both yes and no. As this serum contains hyaluronic acid, along with trace minerals and other components, it serves as an initial boost to your moisturizing routine, making the use of a dedicated moisturizer optional. However, it is advisable to use a moisturizer. One of the unique abilities of this product is to enhance the effectiveness of subsequent treatments. Therefore, layering on a moisturizer that contains additional key or active ingredients will provide extra benefits.
Our Multi-Peptide Complex was originally intended to be used at night. But the current formula is perfectly suited to be used both AM and PM.
Peptides are essential components in skincare due to their numerous benefits for skin health and appearance. Here’s why they are important:
In summary, peptides are a valuable ingredient in skincare products due to their ability to promote collagen production, enhance skin barrier function, facilitate skin repair and healing, improve skin texture and tone, and provide targeted treatment for various skin concerns, all while being safe and suitable for a wide range of skin types.
As we mature, our skin undergoes significant changes, leading to the development of pronounced wrinkles due to the diminishing levels of elastin and collagen. Prominent among these are the nasolabial folds – those deep facial lines that stretch from the sides of the nose down to the corners of the mouth. To address this, our Multi-Peptide Complex is expertly crafted not only to counteract the formation of repetitive wrinkles but also to combat the reduction of cheek fat pads, helping to preserve a youthful complexion.
Yes! Our Collagen Revitalizing Creme includes Bakuchiol along with peptides to help smooth the appearance of fine lines and wrinkles.
It means the serum contains no water. Bakuchiol Plus Serum is a rich, light oil formula that absorbs quickly to improves skin texture
Bakuchiol is a vegan alternative to retinol. It appears to mimic the anti-aging benefits of Vitamin A without the negative side effects. It is derived from the babchi plant that has been used for millennia in Ayurvedic, Chinese and Tamil healing traditions.
This lightweight lotion may provide enough hydration for some skin types but it also works well under a moisturize if more hydration is needed.
It rejuvenates the stem cells in your skin which, in turn, provide a healthier, younger looking complexion.
Peptides are short chains of amino acids, which are the basic units that make up proteins in the body. They act as messengers, carrying vital information between cells and triggering specific functions. When applied topically, peptides can penetrate the outer layer of the skin and interact with the cells responsible for collagen, elastin, and other essential proteins’ production. They work by signaling these cells to increase their protein synthesis, thereby boosting collagen and elastin production. This increased synthesis helps to strengthen the skin’s structure, improve elasticity, and promote a more youthful appearance.
Though our Vitamin C serum is more targeted at confronting oxidative stress, yes, it can help brighten your complexion. High Potency Vitamin C Serum is a potent concentrate that has three separate vitamin C extracts to help brighten the skin and reduce the appearance of dark and age spots.
Yes. Just pat it gently onto the skin on your face, neck and chest and allow it to absorb completely before applying a moisturizer. If you’re using it in the AM, be sure to add a sunscreen over top, as Vitamin C is an AHA that can make your skin more sensitive to the sun.
Vitamin C is an antioxidant that provides environmental protection for the skin. It also helps brighten skin tone and supports collagen synthesis. You can read more about the benefits of Vitamin C on our blog Vitamin C: Skin Care Superstar.
While everyone’s skin may react differently, Reviva’s unique formula is enriched with soothing emollients to avoid unpleasant stinging in most cases. We always advise you patch test the product before heavy use.
Toners generally provide extra cleansing and balance pH levels in the skin. Glycolic Acid Toner goes one step further. Featuring over 4% glycolic acid, this toner will gently exfoliate the skin to help all other products absorb more effectively.
Glycolic Acid Cleanser can be used by all skin types and is perfect for oily skin. Its ability to deeply cleanse and gently exfoliate the skin will help keep skin free of excess oil.
Absolutely! Featuring 3% Glycolic acid, it will gently exfoliate as it cleanses the skin leaving it clear and more radiant.
While it will remove face makeup like foundation or powder, it will not remove eye makeup. We recommend using a product specifically designed to remove eye makeup.
Glycolic acid is a popular ingredient in skincare, known for its exfoliating properties. The terms “buffered” and “unbuffered” refer to the formulation of glycolic acid ingredient, impacting their strength and how they interact with the skin.
It’s important to choose a product based on your skin type, sensitivity, and the desired results. It’s also advisable to use sunscreen regularly when using products containing glycolic acid, as they can make the skin more sensitive to the sun.
It can be used daily. We recommend applying it in the morning and/or evening. Be sure to apply sunscreen on top of it each day.
A popular alpha hydroxy acid, Reviva’s Glycolic acid is sourced from sugar cane.
Because this product contains an alpha hydroxy acid (AHA), it may increase your skin’s sensitivity to the sun and particularly the possibility of sunburn. Use sunscreen, wear protective clothing, and limit sun exposure while using this product and for a week afterwards.
Absolutely! The two products work very well together to address hyperpigmentation.
Azelaic acid is a naturally occurring acid found in grains like wheat, rye, and barley. It’s used in skincare primarily for its anti-inflammatory and antibacterial properties, making it effective for treating conditions like acne and rosacea. It can also help to reduce pigmentation and even out skin tone.
While this product will help improve the appearance of blemished skin and reduce the appearance of acne scars, you may have to use a separate product to address the underlying causes of blemishes.
Tranexamic Acid is a skin brightening powerhouse said to be on par with hydroquinone without its negative issues. It helps fade discoloration, brighten skin, and reduces the appearance of acne scars.
Unless you have dry skin, most people don’t need additional hydration, though since this is a serum, the majority do follow-up by applying a moisturizer. This brightening product pairs well with 10% Glycolic Acid Creme, Kojic Acid Brightening Cream, or our Multi-factor Brightening Creme.
This serum contains a significant number of key brightening ingredients that will go to work on the hyperpigmentation. However, give it time to work. Improvement may take several weeks and will depend on the severity of the dark area.
Caffeine helps tighten skin by constricting the blood vessels. It also helps reduce inflammation and puffiness, and promotes flushing away coagulation build up.
Yes. Our unique blend of ingredients including peptides will help with the appearance of puffy or baggy eyes along with improving the appearance of your under eye dark circles.
It can be used day or night or both. Though we recommend using most brightening products at night to avoid sun exposure. If applied in the AM, use sunscreen during the day for protection.
Most people see results between 21-28 days. That’s about the time it takes for your skin to go through a renewal cycle and for you to see a difference. But results may vary and it depends on your starting point, that is, how uneven your skin’s tone.
Kojic acid is a chemical compound derived from various types of fungi. It’s also a byproduct in the fermentation process of certain foods, including Japanese sake, soy sauce, and rice wine. Here are some key points about kojic acid:
It’s always important to use kojic acid products according to the instructions and to consider consulting a dermatologist, especially if you have sensitive skin or are dealing with specific skin issues.
No, when you redeem points that purchase will not collect reward points.
Yes! You can combine your points with other promotional discounts, offers, and gift cards. However, you earn points on the total less the coupon discount.
No, you will earn as much as you purchase. You may redeem as many points as there are in your account.
Points do NOT expire for active accounts. Reviva Labs reserves the right to discontinue or alter the terms of this program at any time.
The points used on the returned item/order will automatically go back into your account to be used on a future purchase.
Each virtual skin consultation is approximately 15 minutes, which is generally the perfect timeframe to discuss your skin, skincare routine, and to ask any questions. Though we love to talk skin care, so sometimes it goes longer.
The virtual skin consultation consists of a skin care evaluation, product recommendations, and answers to questions you might have. NOTE: We can not and will not provide medical advice or diagnosis. If you have a medical concern, please consult with a dermatologist or medical professional.
When booking your virtual skin consultation, you’ll answer a few questions to give our skin experts some preliminary information. If you wish, you can also email us photos of your skin prior to the virtual skin consultation by replying to your booking confirmation email.
There are options to cancel and reschedule in the invite and reminder emails sent to the email address that registered the appointment. If you need to cancel or reschedule, we ask for as much notice as possible.
All virtual consultations are held via Google Meet (so via a web browser on a computer, tablet, or phone). We will ask you to enable your camera so we can view your skin. We’ll be on camera throughout the consultation. But if you don’t have a camera, don’t feel comfortable, or you’re having a bad internet connection day – we can simply talk without video.
After your virtual skin consultation, we’ll email your personalized routine and any recommended products or tips with links to buy. For follow-up questions you can simply email us – or book another appointment.
Yes, Reviva Labs has a MAP policy in place. You can review it here: https://www.revivalabs.com/terms-conditions/map-policy/
As part of the Reseller Policy (https://www.revivalabs.com/terms-conditions/reseller-terms/), Reviva Labs advised all authorized resellers that sales of all Reviva Labs’ products on Amazon Marketplace is prohibited (regardless if FBA or MFA). The restriction applies to all products so kindly remove any brand product listings.
We thank you in advance for your timely and complete cooperation.
The only Brand representative authorized to answer questions regarding the MAP Policy or our Reseller Policy is:
Reviva Labs, Inc.
ATTN: Compliance
1788 South Metro Pkwy
Dayton, OH 45459
856.428.3885
All questions about the policy should be in writing and directed to compliance@revivalabs.com. No Brand representative or employee has authority to modify or alter this Policy.
Please confirm your inventory quantities and prove proof purchase. Reviva Labs may consider a sell-through period after which you will no longer be able to list any Reviva Labs products on Amazon Marketplace.
Our Reseller Policy (https://www.revivalabs.com/terms-conditions/reseller-terms/) prohibits the sale of Reviva Labs products on Amazon Marketplace unless authorized.
We thank you in advance for your timely and complete cooperation.
Reviva Labs implemented an updated Reseller Policy on December 14, 2020. After updating our Reseller Policy, Reviva Labs notified and advised all distributors and resellers that selling via the Amazon Marketplace (or other similar online markets) is no longer permitted. The Reseller Policy can be found at: https://www.revivalabs.com/terms-conditions/reseller-terms/
Regarding existing or inventory acquired prior to this Reseller Policy change, please provide proof of purchase and an inventory of your remaining products so we can determine the appropriate next steps.
We thank you in advance for your timely and complete cooperation.
Thank you for removing your listings. Reviva Labs has a policy in place which prohibits the resale of Reviva Labs products on the Amazon Marketplace and any other third-party marketplaces. Each “online marketplace” requires specific written authorization, otherwise you are considered an unauthorized seller.
We appreciate and thank you for respecting our reseller policy.
Thank you for your interest in Reviva Labs products.
We are currently working with a selected number of vetted authorized sellers and are not bringing on additional Amazon authorizations at this time.
We appreciate your request and thank you for respecting our reseller policy.
The quickest method is to complete our online reseller application – https://www.revivalabs.com/join-the-reviva-labs-extended-family/become-a-reseller/ – which will be reviewed.
Alternatively, you can email sales.us@revivalabs.com or sales.int@revivalabs.com (for international orders) and one of our sales team will respond. Though you will likely be directed to the online application or you’ll be sent the required forms via PDF.
Our front office is open Monday through Fridays 9:00 AM – 5:00 PM Eastern Time. If you call before or after that time frame you’ll be dropped into the dreaded voicemail queue. But don’t worry, our front office personnel check it every day.
However, regular operations (manufacturing, etc.) in our facility often occur between 8:00 AM – 6:00 PM Eastern Time any day of the week – and sometimes runs later (or earlier) – depending on production needs and/or order volume. However, warehouse access outside front office hours is restricted to authorized personnel or by appointment only. So don’t try to pick up an order at our loading dock or such – the warehouse personnel will simply be confused.
Reviva Labs began in Stephen and Judith’s first home in New Jersey. In the 1980s, they expanded by purchasing a facility in Haddonfield, New Jersey, where they operated until June 17, 2024. On that date, Reviva Labs was acquired by Sendayco LLC, and shortly after, operations were consolidated in Dayton, Ohio.
Reviva Labs, Inc.
1788 South Metro Pkwy
Dayton, OH 45459
tf: 800.257.7774
p: 856.428.3885
Reviva Labs, Inc. was founded in 1973 by Stephen and Judith Strassler. You can read all about our story. On June 17, 2024 Reviva Labs was acquired by Sendayco, LLC, another family owned business, with the plan to grow Reviva Labs for the next 50 years.
Our top priority, after making great natural skin care, is making our customers happy. Customer satisfaction is our priority. If for any reason you are not satisfied with any of our products please contact customer service at 800-257-7774 to coordinate returning your order for a refund or to replace your product. For a complete guide to our return policy, please see our Terms & Conditions.
Our approach to acne or blemishes is to normalize skin, not over dry it. But there is no single magic bullet. It takes a program. First step is to STOP medicated soaps, or any of the severe drying coverups or treatments. Instead we recommend cleansing with our #890 Sea Salt Cleansing Gel, a gentle, soothing cleansing gel that helps calm and cleanse your skin. Alternatively, we also recommend #185 Glycolic Acid Facial Cleanser. This deep-acting cleanser is gentle enough to help remove oil as it cleanses blemished skin. Follow with #184 Glycolic Acid Facial Toner for pH balancing and smoothing the skin. A very beneficial, twice a week cleansing supplement is #449 Problem Skin Mask to help remove impurities that can cause blemishes while leaving the skin feeling soothed, cool and clean. Gentle enough for everyday use, try #600 Bamboo Charcoal Mask to deep cleanse and gently exfoliate the skin. And vital for removing obstacles to the normal flow of oil and improving skin texture is our #107 Light Skin Peel. Hydration for more sensitive skins, we recommend #888 Calming Renewal Serum followed by #889 Calming Rejuvenation Creme. Together, these product will address redness and irritation with anti-inflammation reducing compounds to calm and nourish the skin. For brightening dull, acne scarred skin, #985 Multi-Factor Brightening Creme combines Azelaic acid and Tranexamic acid will help reduce the appearance of acne scarring and improve discoloration.
This problem is often answered incorectly, since the usual moisturizes or night creams contain too much oil for the oily skin. Reviva’s #260 Ultra Rich Ultra Light eliminates the surface dryness while it keeps oily skin in proper balance.
Perk up, brighten skin with Reviva’s #107 LIGHT SKIN PEEL. In removing dead, dulling skin cells, Reviva’s peel (the same exfoiliant used in Europe’s top skin care salons) revitalizes cell functions and leaves skin with a new clarity and freshness.
Peel is to be used just once a week. Supplement your program with #611 Fruit Enzyme Mask once or twice a week for a spa-facial at home.
Many mature skins do not absorb or “metabolize” the active ingredients in night cream, no matter how good the cream, because the cells are sluggish. Often this is due to a mineral imbalance in the epidermis. Reviva’s #314 Facial Skin Prep used under Night Creams, recharges cells and energizes skin to absorb night creams and bring you results you’ve wanted.
Dieting and weight loss has a severe effect on skin elasticity. When you start your diet, you should be using #385 Elastin Night Cream; and #388 Elastin body Lotion on your arms.But it’s not too late. Feeding your skin the proper elastin products can help you regain some of your elastin/elasticity loss.
Generally such spots are caused by cumulative sun exposure and becoming evident about age 50. Reviva’s #985 Multi-Factor Brightening Cream can brighten them after a month or more of nightly usage. For faster results, apply our #593 Dark Spot Brightening Serum before the cream. And of course it’s also important to always protect your skin from the sun.
When skin ages, it loses Hyaluronic Acid, skin’s key intercellular ingredient that helps it hold moisture. Reviva’s revolutionary #390 Intercell Night Gel and #290 Intercell Day Cream, provide new Hyaluronic Acid to help skin maintain moisture from the liquids you drink. You can use Intercell Gel under your regular night cream.
We accept all major credit cards, checks, and for pre-approved resellers purchase orders too.
Delivery charges depend on many factors (i.e., where you live, type of shipping you choose, etc.). But we’ve done our best to negotiate favorable rates with major shipping carriers.
For thin skin, we’re surprised you were prescribed Retin-A. Thin skin is usually sensitive. Our #988 Bakuchiol Plus Serum is geared for sensitive skin… so it should help with outbreaks and not leave skin feeling dry.
We recommend you apply our Firming Eye Serum night and day by tapping it in lightly from the outside corner of the eye to inside, and then over the eyelid. At night, you would massage the DMAE Firming Fluid #301 into face and throat … under Alpha Lipoic Cream one week, then alternate the next week by applying Hyaluronic Acid Serum #369 under the Alpha Lipoic Cream. Our “layering” process has proven itself effective in skin salons internationally.
To perk-up your skin, we recommend that you use our Light Skin Peel #107 just once a week (except under the eyes). You’ll soon see that it’s one of our most remarkable products.
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Skin care aficionados, customers, and anyone else use our Contact Us page.